{"id":836,"date":"2025-09-09T10:34:37","date_gmt":"2025-09-09T10:34:37","guid":{"rendered":"https:\/\/formitys.com\/?p=836"},"modified":"2025-09-09T10:34:41","modified_gmt":"2025-09-09T10:34:41","slug":"programme-de-formation-management-des-services-informatiques-incluant-des-projets-ia","status":"publish","type":"post","link":"https:\/\/formitys.com\/?p=836","title":{"rendered":"Programme de Formation : Management des Services Informatiques incluant des projets IA"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Management des Services Informatiques incluant des projets IA<\/p>\n\n\n\n<p>Dur\u00e9e totale : 700 heures<br>Format : Cours magistraux en ligne, ateliers pratiques, \u00e9tudes de cas, projets tutor\u00e9s IA<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Modules de formation<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Module 1 : Introduction et Fondamentaux du Management des Services IT<\/h3>\n\n\n\n<p>Dur\u00e9e : 40 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; Pr\u00e9sentation du r\u00f4le du management des services IT<\/li>\n\n\n\n<li>&#8211; Panorama des normes et bonnes pratiques (ITIL4, ISO, Lean IT)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Module 2 : ITIL4 \u2013 Bonnes pratiques de gestion des services<\/h3>\n\n\n\n<p>Dur\u00e9e : 120 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; Concepts cl\u00e9s d\u2019ITIL4<\/li>\n\n\n\n<li>&#8211; Cha\u00eene de valeur des services<\/li>\n\n\n\n<li>&#8211; Pratiques ITIL orient\u00e9es projets IA et automatisation<\/li>\n\n\n\n<li>&#8211; \u00c9tudes de cas et mise en situation<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Module 3 : Gestion des Risques projet IT<\/h3>\n\n\n\n<p>Dur\u00e9e : 80 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; M\u00e9thodologies de gestion des risques<\/li>\n\n\n\n<li>&#8211; Analyse d\u2019impact et identification des risques<\/li>\n\n\n\n<li>&#8211; Outils de suivi et tableaux de bord<\/li>\n\n\n\n<li>&#8211; Cas pratique avec int\u00e9gration des projets IA pour la d\u00e9tection proactive des risques<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Module 4 : ISO\/IEC 20000 \u2013 Management des services IT<\/h3>\n\n\n\n<p>Dur\u00e9e : 100 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; Norme ISO20000 : exigences et certification<\/li>\n\n\n\n<li>&#8211; Mise en \u0153uvre dans une DSI<\/li>\n\n\n\n<li>&#8211; Lien avec ITIL4 et autres r\u00e9f\u00e9rentiels<\/li>\n\n\n\n<li>&#8211; Travaux pratiques et audit simul\u00e9<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Module 5 : Lean IT<\/h3>\n\n\n\n<p>Dur\u00e9e : 80 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; Principes du Lean appliqu\u00e9s \u00e0 l\u2019IT incluant des projets IA<\/li>\n\n\n\n<li>&#8211; Am\u00e9lioration continue et \u00e9limination des gaspillages<\/li>\n\n\n\n<li>&#8211; Indicateurs de performance et tableaux de bord<\/li>\n\n\n\n<li>&#8211; Projet pratique d\u2019optimisation d\u2019un processus IT<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Module 6 : Plan de Secours Informatiques (PSI) et Continuit\u00e9 IT<\/h3>\n\n\n\n<p>Dur\u00e9e : 100 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; Concepts de PRA\/PCA (Plan de reprise d\u2019activit\u00e9 \/ continuit\u00e9)<\/li>\n\n\n\n<li>&#8211; M\u00e9thodologie d\u2019\u00e9laboration d\u2019un PSI<\/li>\n\n\n\n<li>&#8211; Outils et technologies de r\u00e9silience IT<\/li>\n\n\n\n<li>&#8211; Exercice de simulation de crise<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Module 7 : ISO 27001 Fondation \u2013 S\u00e9curit\u00e9 de l\u2019information<\/h3>\n\n\n\n<p>Dur\u00e9e : 80 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; Introduction \u00e0 la norme ISO 27001<\/li>\n\n\n\n<li>&#8211; Gestion de la s\u00e9curit\u00e9 et analyse des risques<\/li>\n\n\n\n<li>&#8211; Mise en \u0153uvre d\u2019un SMSI (Syst\u00e8me de management de la s\u00e9curit\u00e9 de l\u2019information)<\/li>\n\n\n\n<li>&#8211; Cas pratique : cybers\u00e9curit\u00e9 incluant des projets IA<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Module 8 : Gestion de Parc orient\u00e9 Services IT<\/h3>\n\n\n\n<p>Dur\u00e9e : 100 heures<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8211; Outils de gestion de parc (CMDB, IT Asset Management)<\/li>\n\n\n\n<li>&#8211; Suivi des licences, contrats et cycles de vie<\/li>\n\n\n\n<li>&#8211; Automatisation et IA dans la gestion de parc<\/li>\n\n\n\n<li>&#8211; Mise en \u0153uvre d\u2019un projet de gestion de parc orient\u00e9 services<\/li>\n<\/ul>\n\n\n\n<p><br>Dur\u00e9e totale calcul\u00e9e : 700 heures<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Management des Services Informatiques incluant des projets IA Dur\u00e9e totale : 700 heuresFormat : Cours magistraux en ligne, ateliers pratiques,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"kk_blocks_editor_width":"","_kiokenblocks_attr":"","_kiokenblocks_dimensions":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-836","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","primer-featured":"","primer-hero":""},"post_excerpt_stackable_v2":"<p>Management des Services Informatiques incluant des projets IA Dur\u00e9e totale : 700 heuresFormat : Cours magistraux en ligne, ateliers pratiques, \u00e9tudes de cas, projets tutor\u00e9s IA Modules de formation Module 1 : Introduction et Fondamentaux du Management des Services IT Dur\u00e9e : 40 heures &#8211; Pr\u00e9sentation du r\u00f4le du management des services IT &#8211; Panorama des normes et bonnes pratiques (ITIL4, ISO, Lean IT) Module 2 : ITIL4 \u2013 Bonnes pratiques de gestion des services Dur\u00e9e : 120 heures &#8211; Concepts cl\u00e9s d\u2019ITIL4 &#8211; Cha\u00eene de valeur des services &#8211; Pratiques ITIL orient\u00e9es projets IA et automatisation &#8211; \u00c9tudes de\u2026<\/p>\n","category_list_v2":"<a href=\"https:\/\/formitys.com\/?cat=1\" rel=\"category\">Uncategorized<\/a>","author_info_v2":{"name":"denis","url":"https:\/\/formitys.com\/?author=1"},"comments_num_v2":"0 commentaire","_links":{"self":[{"href":"https:\/\/formitys.com\/index.php?rest_route=\/wp\/v2\/posts\/836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/formitys.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/formitys.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/formitys.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/formitys.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=836"}],"version-history":[{"count":1,"href":"https:\/\/formitys.com\/index.php?rest_route=\/wp\/v2\/posts\/836\/revisions"}],"predecessor-version":[{"id":837,"href":"https:\/\/formitys.com\/index.php?rest_route=\/wp\/v2\/posts\/836\/revisions\/837"}],"wp:attachment":[{"href":"https:\/\/formitys.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/formitys.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/formitys.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}